active listening
Operational Objectives
1
Express feelings and emotions constructively.
2
Utilize open questioning for mutual understanding of messages.
3
Facilitate exchanges with diverse interlocutors.
4
Improve interpersonal relationships through attentive listening.
Learning Objectives & Module Content
Learning Objectives
1- Understand the importance of active listening in communication.
2- Develop the necessary skills for effective active listening.
3- Identify and overcome obstacles to effective listening.
4- Practice listening techniques through interactive exercises.
Content
1- Identify the impacts of passive listening on relationships and well-being.
2- Master best practices for active listening.
3- Learn techniques : rephrasing, open questioning, and expressing needs.
4- Develop a personalized improvement plan to strengthen active listening skills.
active listening
Adopt a positive attitude for better communication!
Audience : All employees
Accessible to people with disabilities
Prerequisites : None
Duration : 1 day (7 hours)
Price : Group €1,740 excl. VAT / Individual €580 excl. VAT
Terms and conditions of access
Registration by email (formations.info@noous.co), telephone (05 16 57 13 73), or via the form opposite.
Once your registration has been confirmed, you will receive an email confirmation along with the following electronic documents: agreement, invitation, invoice, attendance sheet and certificate.
Inter-company sessions: Sessions will go ahead once two registrations have been confirmed. In the event of cancellation for educational reasons, you will be offered a place on the next available session.
Terms and conditions of access
Registration by email (formations.info@noous.co), telephone (05 16 57 13 73), or via the form opposite.
Once your registration has been confirmed, you will receive an email confirmation along with the following electronic documents: agreement, invitation, invoice, attendance sheet and certificate.
Inter-company sessions: Sessions will go ahead once two registrations have been confirmed. In the event of cancellation for educational reasons, you will be offered a place on the next available session.
Why NOOUS Academy?
Teaching Methods
Active and collaborative, they combine discussions, exercises, quizzes, and debriefings to ensure a balanced and engaging experience.